Terms and Conditions

Echo District – Terms and Conditions

Effective Date: August 1, 2025

These Terms and Conditions (“Agreement”) govern all services provided by Echo District LLC, a Long Island-based event production company (“Echo District,” “Company,” “we,” “us”), to the client (“Client,” “you,” or “your”). By booking any services, the Client agrees to the terms outlined below.

1. Services Provided

Echo District offers premium event production services including:
DJ and MC Services
Event Photography
Photo Booth Rentals
Event Décor and Lighting
Event Planning and Coordination
All services are subject to availability and are not guaranteed until a signed contract and deposit are received.

2. Booking & Payment Terms

A non-refundable deposit of 30% of the total contract amount is required to secure the event date.
The remaining balance is due no later than 7 days before the event date.
Accepted payment methods: credit/debit card, PayPal, Zelle, bank transfer, or cash.
Late payments may result in service cancellation and forfeiture of the deposit.

3. Cancellation Policy

Cancellations 30+ days before the event: Deposit is forfeited; no additional fees.
Cancellations 8–29 days before the event: 50% of total fee due.
Cancellations within 7 days of the event: 100% of the total balance is due.
No refunds for services unused or voluntarily declined on the event day.

4. Service Modifications

All changes must be requested in writing and approved by the Company.
Changes made less than 7 days before the event are subject to additional charges and availability.

5. Event Access & Setup

Client must provide venue access at least 2 hours prior to event start time for setup.
Adequate power supply, parking, and loading access must be available.
Echo District is not liable for delays or incomplete setup caused by restricted access.

6. Client Responsibilities

Client must communicate all venue rules, restrictions, and permit requirements.
Client must ensure a safe environment for Echo District staff. Disrespectful or unsafe conduct may result in immediate service termination with no refund.
For outdoor events, Client must provide proper weather protection (e.g., tents for equipment).

7. Photography & Marketing Use

Echo District may use event images or video footage for marketing unless the Client opts out in writing prior to the event.
All photographs and videos remain the intellectual property of Echo District unless otherwise agreed in writing.

8. Liability & Damages

Client is financially responsible for any damage to equipment caused by guests, venue staff, or negligence.
Echo District is not liable for service interruptions due to power failure, inclement weather, or venue restrictions.
In cases of technical failure caused by the Company, a partial refund may be issued proportional to the affected service.

9. Photo Booth & Props Policy

Client is responsible for maintaining respectful guest behavior around the photo booth.
Lost or damaged props will be billed to the Client at replacement value.
If power or internet is unavailable at the venue, limited booth functions may apply.

10. Overtime Charges

Overtime must be approved on-site by the Client and is subject to staff availability.
Overtime Rates:
DJ: $150/hour
Photographer: $100/hour
Photo Booth Attendant: $75/hour
Overtime must be paid before additional service continues.

11. Force Majeure

Echo District shall not be liable for failure to perform due to causes beyond its control, including but not limited to natural disasters, power outages, acts of God, labor strikes, government restrictions, or public health emergencies. In such cases, services may be rescheduled within 12 months, subject to availability.

12. Insurance

Echo District carries general liability insurance. Certificates of Insurance (COI) can be provided upon request for venues or event planners.

13. Dispute Resolution

Any disputes shall first be addressed through mediation.
This Agreement is governed by the laws of the State of New York.
Jurisdiction for any legal proceedings shall be Suffolk County, NY.

14. Entire Agreement

This Agreement, along with the signed service contract and invoice, represents the entire understanding between Echo District and the Client. No verbal or prior written agreements shall supersede this document unless signed by both parties.
By submitting a deposit and/or signing the service contract, the Client confirms agreement to all terms outlined in this document.

Echo District – Return and Refund Policy

Effective Date: August 1, 2025
At Echo District, we value transparency and professionalism in every aspect of our business. This Return and Refund Policy outlines the conditions under which refunds, credits, or returns may be issued for services and products provided by our team.

1. Non-Refundable Deposit

All bookings require a non-refundable deposit to secure your event date. This deposit covers administrative costs and reserves our time and equipment exclusively for your event. Once paid, deposits will not be returned under any circumstances.

2. Event Cancellations

Cancellations must be submitted in writing via email to info@echodistrict.com.
30+ Days Before Event: Deposit is forfeited; no further balance required.
8–29 Days Before Event: 50% of the total fee (minus deposit) is refundable.
7 Days or Less: No refund will be issued; full balance is due.

3. Service Adjustments & Unused Time

If a service is canceled or shortened by the client after arrival on-site (e.g., ending a DJ set early), no refunds or credits will be given for unused time.
Requests for adjustments (such as fewer hours or dropped services) made within 7 days of the event are not eligible for price reductions or partial refunds.

4. Service Disruptions

If Echo District fails to perform due to our own error, we will provide a partial or full refund based on the service disruption.
If service failure is due to weather, venue access issues, or power outages beyond our control, no refund is guaranteed.
If client behavior or unsafe conditions result in early termination of services, no refund will be issued.

5. Equipment Rentals (Photo Booths, Lighting, etc.)

If equipment fails due to a technical fault on our end, a pro-rated refund will be issued.
If failure is due to venue limitations, lack of power/internet, or client-provided conditions, no refund will be issued.

6. Product Returns

Custom items such as photo albums, prints, or digital media are non-returnable unless defective.
If you receive a damaged or incorrect product, please notify us within 7 days of delivery. We will replace it at no additional cost.

7. Refund Processing

Approved refunds will be processed within 7–14 business days to the original payment method.
All refund communications should include your full name, event date, and invoice number, and be sent to billing@echodistrict.com.
By booking with Echo District, you acknowledge and agree to this Return and Refund Policy.
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Terms and Conditions

Echo District – Return and Refund Policy

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